How to Set Up Conditional Questions in Verification Flows

The KYB questionnaire supports conditional logic that allows you to show or hide questions based on previous answers. There are two main methods for implementing conditional questions:

1. Using Rule Groups

Rule Groups allow you to create complex conditions based on answers from previous screens. Use this method when you need to:

• Reference answers from previous steps in the questionnaire

• Combine multiple conditions using AND/OR operators

• Create country-specific questions

Look for the "Rule Group" box in the settings page to set up these conditions.

2. Using Child Questions

Child questions are follow-up questions that appear based on the answer to a parent question. This method is ideal for:

• Creating immediate follow-up questions

• Building nested question hierarchies

• Collecting additional details based on specific responses

Advanced Implementation

You can combine both Rule Groups and Child Questions to create more complex conditional flows. This allows for sophisticated question logic while maintaining a clear user experience.

While direct alerts based on user input are not supported, you can use conditional questions to display important information through question subtitles or disclaimer questions.