Understanding Document Anti-forgery Warnings: FAKE_ID Errorj

What does the FAKE_ID error mean?

The 'FAKE_ID' error displays the message: "The document uploaded is a fake or sample document, not an authentic document." This warning indicates that our verification system has detected characteristics suggesting the document may not be genuine.

Why was my document flagged?

Documents may be flagged as fake or inauthentic for several reasons:

• The document contains watermarks or text indicating it's a sample or template

• Security features expected in authentic documents are missing or inconsistent

• The document format or structure doesn't match known authentic versions

• Digital signatures or other verification elements appear altered

How to resolve this issue

If you receive a FAKE_ID error, we recommend taking the following steps:

1. Re-collect the document : Obtain a fresh copy of the document

2. Verify document authenticity: Ensure you're submitting an original document rather than a copy, sample, or scanned copy.

3. Check document quality: Make sure the document is clear and complete

Important considerations

Please note that cross-verification with other vendors may yield the same result if the document is indeed inauthentic. Our verification system uses industry-standard detection methods, so similar flags may appear across different verification platforms.

If you believe your authentic document has been incorrectly flagged, please contact our support team with details about the specific document type and any relevant context that might help with the review process.