Guide - Okta SAML 2.0 SSO Setup

Last updated: May 25, 2026

You can now set up Okta Single Sign-On with SAML 2.0 directly from your AiPrise dashboard. Everything can be configured securely by your admin in a few minutes.

If you'd prefer to use OpenID Connect instead, see the Okta OIDC setup guide.


Step 1: Get AiPrise Service Provider details

On the AiPrise Dashboard:

  1. Go to Settings → Login Configuration

  2. Enable Okta SSO and select SAML 2.0 as the protocol

  3. Copy the two values shown under Service Provider details:

    • Single sign-on URL (ACS URL)

    • Audience URI (SP Entity ID)

You'll paste these into Okta in the next step. Keep this tab open — you'll come back to it.

Screenshot 2026-05-24 at 11.29.18 PM.png

Step 2: Create an Okta SAML App

In Okta Admin Console:

  1. Go to Admin Console → Applications → Create App Integration

  2. Select:

    • Sign-in method: SAML 2.0

  3. Click Next

  4. Give the app a name (e.g., AiPrise) and click Next

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Step 3: Configure SAML settings in Okta

On the Configure SAML screen, fill in the values you copied from AiPrise in Step 1:

  • Single sign-on URL:

<paste the ACS URL from AiPrise>
  • Audience URI (SP Entity ID):

<paste the Entity ID from AiPrise>
  • Name ID format: EmailAddress

  • Application username: Email

Leave the remaining fields at their defaults unless your organisation requires otherwise. Click Next, complete the feedback step, and Finish.


Step 4: Copy Okta SAML details

Once the app is created in Okta:

  1. Open the new application and go to the Sign On tab

  2. Click View SAML setup instructions (or More details)

  3. Copy the following values:

    • Identity Provider Single Sign-On URL

    • Identity Provider Issuer

    • X.509 Certificate (the signing certificate)

If your organisation uses Single Logout, also copy the Single Logout URL.

Screenshot 2026-05-24 at 11.35.10 PM.png

Step 5: Enable Okta SAML on AiPrise

On the AiPrise Dashboard:

  1. Return to Settings → Login Configuration

  2. With SAML 2.0 selected, enter:

    • Identity Provider Single Sign-On URL

    • Identity Provider Issuer

    • X.509 Signing Certificate (paste the PEM block; the 

      -----BEGIN/END CERTIFICATE----- markers are optional)

    • Single Logout URL (optional)

  3. Leave Signature AlgorithmDigest Algorithm, and Protocol Binding at their defaults (RSA-SHA256SHA-256HTTP-Redirect) unless Okta is configured differently

  4. Click Save Changes


Step 6: Add Users

To allow users to log in via Okta:

  1. On Okta, assign the user to the application under the app's Assignments tab (or via Directory / People)

  2. On AiPrise, invite the same user using the same email address

  3. The user can now log in using Okta


That's It tada emoji

Your Okta SAML 2.0 SSO setup is complete. Users can now sign in securely using your organisation's Okta login.