What are the different case statuses?
Last updated: November 26, 2024
The listing page on our application uses color-coded status indicators to provide quick visual information about the progress and results of user and entity checks.
Session Lifecycle Statuses
Not Started: The session is created but not yet submitted by user/business
Pending: The session is submitted and waiting for processing to begin, or waiting for results from the registry.
Running: Checks are currently in progress.
Completed: All checks have finished processing.
Failed: The session encountered an error and requires investigation by our support team.
A typical status flow for a session would be:
NOT_STARTED -> PENDING -> RUNNING -> COMPLETED / FAILED.
Result Statuses
All the completed sessions would finally have an end result associated depending on the template configurations that you have set on processing warning codes
Approved: The entity passed all checks successfully.
Declined: The entity failed one or more checks.
Review: The results require manual review by your compliance officer.