What are the different case statuses?

Last updated: November 26, 2024

The listing page on our application uses color-coded status indicators to provide quick visual information about the progress and results of user and entity checks.

Session Lifecycle Statuses

  • Not Started: The session is created but not yet submitted by user/business

  • Pending: The session is submitted and waiting for processing to begin, or waiting for results from the registry.

  • Running: Checks are currently in progress.

  • Completed: All checks have finished processing.

  • Failed: The session encountered an error and requires investigation by our support team.

    A typical status flow for a session would be:
    NOT_STARTED -> PENDING -> RUNNING -> COMPLETED / FAILED.

Result Statuses

All the completed sessions would finally have an end result associated depending on the template configurations that you have set on processing warning codes

  • Approved: The entity passed all checks successfully.

  • Declined: The entity failed one or more checks.

  • Review: The results require manual review by your compliance officer.